SUPPORT
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Real people in Dallas, Texas. We answer every message within one business day — usually much sooner.
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Best for order questions, returns and warranty claims. Replies within one business day.
Address
4131 N Central Expressway
Dallas, Texas 75204
United States
Correspondence address, with a link to the Refund Policy.
Support hours · Central Time
- Monday – Friday
- 9:00 AM – 6:00 PM
- Saturday
- 10:00 AM – 4:00 PM
- Sunday
- Closed
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Before you write
Answered
Already.
Most questions we get have an instant answer on the site.
Where is my order?
Delivery runs 4–8 business days within the US. Tracking is emailed when your parcel ships.
02Returns and exchanges
30 days from delivery, in original condition. Email us first and we'll send instructions.
03Which size fits me?
Classic measures 142 mm across, Slim 136 mm. Measure your current pair hinge to hinge.
